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Creative Listener

Jeff Napier
(805) 843-5353
jeff@biz5000.com

I use creative listening in my business coaching practice all the time.

As a creative listener, I ask just the right questions to help you understand things in new ways, come up with your own inventive solutions, or feel better about yourself and your situation. This is done by phone or email. I charge $3/minute. The average call runs 9 minutes ($27). The results can be worth $thousands!

You may come up with inventive ways to fix problems, overcome frustration, worry and mild depression, make solid decisions, or discover new ways to interact with friends, family, and co-workers.

I do not tell you what to do. The purpose is to help you sort things, make sure nothing is overlooked, take mental leaps, come up with entirely new ideas, help you see and really feel the lighter side when necessary, and come away with a new perspective and hopefully with a renewed sense of purpose.

Does it work for everyone every time? No, but since it usually works and is the best approach to so many things, it’s well worth spending a few minutes, don’t you think?

You can phone me any time at (805) 843-5353. If I’m not immediately available, I’ll get back to you as soon as I can. You’ll enjoy my friendly style.

What if you don’t like talking on the phone? No problem, email works well also: (jeff@biz5000.com).


Learn to become a professional creative listener. This requires almost no training, no money, and can be started right away. Helping people in this way is interesting and gratifying. Can you imagine anything better?

Become a Professional

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Mobile Bike Repair Business

If you know a lot about fixing bicycles, a great opportunity awaits.

If you know only how to fix flat tires and handle small repairs, you still have an opportunity. For any thing beyond your capabilities, you can offer to transport stranded riders and their bikes to their homes or to a better-equipped bike shop.

Starting a mobile bike repair business is easier than starting a full retail bike shop. On the other hand, a mobile bike repair business can be a profitable stepping stone to an eventual bike shop.

You could start as simply as loading some tools, a few spare parts and a good tire pump onto your bike shop, and meet stranded bicyclists on the road.


mobile bike repair trike

On the other end of the spectrum, you could equip a tall van with everything from a workstand to a vise, power source, and welding equipment. You can also carry 90% of the parts bicyclists need, and even a few accessories.

Mobile bike repair can be done in one or all of three general ways:

1. You help stranded bicyclists. They call, you roll. It’s your choice whether you’d want to keep office hours, or be on-call 24 hours a day. Keep in mind that most recreational bicycle riding is done during the daytime, but on weekends.

2. People make an appointment for you to go to their homes to fix up the families’ bicycles. This often includes full tune-ups, and could potentially include major overhauls and repairs. This can be especially lucrative because you may have four or more repairs at a single location. You might even encourage them to make a ‘neighborhood bicycle repair fair,’ inviting all their friends and neighbors.

3. You travel to a public location such as a flea market, doing repair work for people who stumble upon you, or those who know you’re going to be there. Unless you do something to publicize your presence for the first time at a place such as a flea market, your first week is likely to be really slow. However, once people catch on to you being there week after week, you can expect a lot of business.

Initially, you can lay in a stock of common replacement parts by simply buying them at a local bike shop. If you tell them your plans, they may give you a small discount, typically 10%, hoping you’ll become a steady, high-volume customer.

You may find better deals on the most common parts such as inner tubes and saddles at discount stores.

In time, you can become established with bicycle wholesalers, giving you a better markup on parts. If your only income was from repair labor, that could be good enough, but augmenting it with parts sales is icing on the cake.

Then, if you want your cake and eat it too, you can lay in a stock of attractive accessories. You might realize quite a profit by selling jerseys, locks, helmets, and maybe even carry a complete bike or two in your van.

For more general business information that will help your mobile business, see General Business Action Pack.

For more about the bicycle business in general, see How To Start A Bike Shop.

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Beyond Uber

Driving for Lyft, DoorDash or Uber is a great way to make a little bit of money. Getting started is fairly easy. The problem is your income will be limited because the companies take most of the money, leaving you something close to minimum wage. It may be even less than minimum wage.

Here’s how to defeat that: Give every passenger a business card, and let them know that you offer elite car service. They can call you for their regular business, such as weekly medical or business appointments, airport runs and so on. There are at least five reasons they may want to contact you directly rather than just using their Uber app:

1. You can be there right on time. For instance, if they need a ride at 10:15am, they don’t have to log into Uber and hope someone will come along in a reasonable amount of time.

2. You might offer to charge a little less, but you’ll still make more than if you took the ride as a company driver.

3. You can give higher-quality service, for instance offering a coffee and snacks to your passengers.

4. If you have a winning personality, which often means just asking questions that your passengers will be delighted to answer, then of course they’d want to ride with you.

5. If you feel like a safe driver, they will trust you more than whatever random driver the company provides.

You can look at the General Business Action Pack to discover other ways to promote your independent driving business.

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Bicycle Messenger

If you live in an urban community, or even a small town, to become a bicycle messenger is as easy as falling off a log. All you need is a bike and a cell phone. You can make up some business cards and flyers. Your first task as a messenger is to deliver the flyers to bulletin boards all over town, and to deliver the cards into the hands of as many people as you can. Don’t forget about Craigslist – a great cost-free way to advertise a service in most towns. If you live in a large city, there may already be messenger services. But there’s always room for more. Especially if you do something unique. For instance, you might deliver meals between 9pm and midnight. Or you might specialize in transporting medical records – whatever you find a need for in your city. If you’re in a small town, even as small as 5,000 residents, you can set up a general messenger service and prosper nicely.

Although messengers who use cars can deliver more quickly and can carry larger packages, many people just love the idea of the small ecological footprint of utilizing bicycles to deliver their messages, lunches and small packages.

Meanwhile, you get exercise while at work, and are likely to live a longer, happier, healthier life than one who spends their time at a desk.

Do be careful about breathing air pollution and stay aware of traffic. Statistically, you’re better off health-wise riding your bike than sitting around doing nothing. This is not a job for someone who doesn’t get enough sleep, is unaware, drinks too much, or takes unnecessary risks.

If an organized bicycle messenger service exists in your area, you might start by working for them, so you can learn intricacies of the business. Later, when you set out as an independent, you’ll make money on your own.

For general information about how to start and promote a bicycle messenger service, you might find this page helpful: General Business Action Pack.

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Mounting Specimens in Plastic

In my youth, my dad gave me a catalog from a supplier of scientific equipment. It used to be called Ward’s Natural Science Establishment. Their website is Wardsci.com. He let me buy things from the catalog from time to time. I started with some things like flasks and microscope slides. I was rapidly turning into a happy science nerd.

I noticed they had a little kit to make something called “Bio-Plastic Mounts.” With that little kit, I could take specimens such as bugs, coins, or postage stamps and embed them in clear plastic blocks. I fooled around with it for a while, then moved on to other pursuits.

What I’m thinking now is that embedding things in clear plastic could be a great business for someone. So far as I know, it’s not being offered anywhere.

Imagine, a client could send you an important keepsake, maybe a four-leaf clover, or a snapshot, or a scientific specimen, or a special coin. You embed it in plastic, and charge a lot of money!

Now there will be some difficulties to overcome. First, so far as I can tell, Ward’s no longer sells the kit. All they have is the bio-plastic material, a two-part liquid that hardens. The kit contained a mold, some of the liquid plastic, and mold release compound, plus some miscellaneous brushes and such, as I recall.

The procedure was to prepare the specimen. It had to be dry. I found out early on that any liquid would leak out and contaminate the mount. Then, I’d coat the mold with release compound, mix up some of the plastic liquid, and fill the mold about a third of the way. Shining an incandescent lightbulb on the mold, I let the plastic layer harden overnight. Then I’d set the specimen on that layer of hardened plastic, and fill the remaining two thirds of the mold with plastic. Once the plastic was hardened, I’d snap it out of the mold.

You’d think that would be it, but no, the work was just beginning. The surfaces of the mount were rough and not entirely transparent. Each surface had to be sanded until there were no bumps or depressions, then sanded and polished with ever finer grits until it became fully transparent. I did it by hand, and by the time I was done, the edges were often rounded. If I had a belt sander, my mounts would have been finished much faster, and come out much better.

No doubt you could improve on the process. There may be molds that you can acquire or make that leave a smooth enough finish that sanding and polishing is not required. There may be another, better source of plastic. I remember how stinky the stuff was. Perhaps Ward’s discontinued it because it was toxic.

If you can work out a nice process, you’d have a very nice home business on your hands! You could make mounts of things like four-leaf clovers (that you can buy on Ebay) and sell them locally such as at flea markets, or online through Ebay, Etsy or Amazon. You could let people know they can send their keepsakes or specimens to you for embedding. You would have to be practiced and careful, because you don’t want to wreck things that could be very important to your clients. But, you could charge a heck of a lot of money for a mount, right?

Taking the concept a step further, one could make coffee tables and other large things with embedded specimens in plastic.

Look at General Business Action Pack to make this business easy and profitable.

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Become a Cat Whisperer

If you know quite a bit about cats you could be a cat whisperer. No license and no certification is necessary in most communities. It helps to understand their mentality, the reasoning behind the things they do, and the ways they are likely to react to various situations. Perhaps just as important, if you know something about people, and especially how they interact with their pets, you’ll have a big advantage.

Hang out your shingle, and you can do housecalls, helping people with their cats.

Your technique doesn’t much matter. You might offer the cat treats, you might talk to the kitty, you might wave a wand. Hopefully, your technique will correct cats’ behavior, or the cats’ owners’ behavior in a majority of the cases, but even if it doesn’t, and you certainly don’t want to guarantee it, you can charge your clients a surprising amount of money.

I’d launch a business like this on Craigslist, or any community website that serves your area. Have a nice personality. Tell all your clients how much you appreciate them talking you up to their friends and relatives. You’ll be amazed that even when the kitty’s behavior doesn’t change, they’ll still recommend you. Crazy, but true. However, I recommend being 100% legitimate. You really do want to do your best to help these kittycats, and their people.

By the way, it will probably more often be the people’s behavior that you’ll want to change, not the cats.

Tips and Tricks

Here are a couple of tricks you may find useful:

If two cats don’t get along, put a drop of perfume on their backs. The cats will smell just like each other, and they’ll think of each other as family. This can have an immediate effect.

If you’re trying to slow a busy cat, lift up slightly on the scruff of the neck. This lifting mimics what the mother cat does to carry kittens, and it sets off a reflex that causes the cat to immediately stop wiggling or resisting. You don’t need to lift the cat entirely off its feet. In fact lifting an adult cat in the air by the scruff might hurt the kitty.

An older male cat that starts urinating in bad places is probably suffering from urinary tract problems. I don’t know if it’s too late to help, but I highly recommend changing the diet right away if the cat has been eating solid cereal-like food all it’s life. Cats are meat-eaters, with a short intestine appropriate for a carnivorous diet. Giving them the wrong kind of food, even if the companies that make it insist it’s alright, can result in urinary problems, and probably other medical issues as well.

A cat that doesn’t want to be picked up is probably suffering from early memories of being held captive. Have the owner pick up the cat a few times a day, but set the cat back down right away, or as soon as the cat starts wiggling. In time, the cat will realize that it’s not being held captive, and may learn to love the warm attention.

A cat that scratches furniture will stop immediately if the furniture is covered in aluminum foil. They also won’t walk on aluminum foil, so that’s a good way to protect things like half-done picture puzzles.

Is a cat too playful with it’s claws? Are the owners getting scratched? Whenever the owners can, as they play with their kitties, have them gently press the kitty’s claws back into a retracted position, and hold them that way for several seconds. It may take a while, but eventually the cat will play better. Under no circumstances should a cat be declawed. It makes them miserable for weeks afterward, and leaves them unprotected if they have to deal with predators outside the home.

Avoid any sounds that sound like hissing. This upsets cats. They may not show it, but even mild hissing noises can set them off into bad behavior.

What do you do with a cat that stays under the furniture and hisses at anyone who comes by? First, put the cat’s food and toilet where it can be reached without undue exposure. Cat’s in fear worry about attacks from overhead, like big birds coming out of the sky. So they like to stay under things. People can, and should be in the same room with the cat. Let the cat get used to people all around. Don’t try to make friends with the cat. Don’t stare at the cat, and try to make the kitty come out and be your friend. Same with some dogs and cats. As long as the other animals in the room don’t attack or tease the cat, the kitty will slowly get used to the environment, and venture out from under cover a little more each day.

How to give medicine to a cat: If it’s liquid, put it on the kitty’s back. The cat will lick it off. If the cat needs pills, one of the best techniques is used by veterinarians: They quickly wrap the cat in a towel, so the cat cannot scratch, and cannot wiggle away. That seems terrible, but it’s less traumatic than a long battle. Another thing about the towel that’s interesting: Many animals, and sometimes people too, like being gently squeezed in a restricted space. It calms them. In cattle ranching, they have a thing called a “squeeze frame,” in which a cow is placed. It keeps the cow calm while medical procedures are administered.


Cat whisperer for a Scottish Fold cat

Look at General Business Action Pack to make this business easy and profitable.

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Electric Bike Battery Rebuilding

See Also How to Start a Bike Shop

I’ll bet there’s a rapidly growing need for someone who can rebuild electric bike batteries with new cells. I suppose someone would have to know about sourcing cells, soldering, voltages, and opening and closing all the various ways the cells are encased. Do you have that skill?

You are probably not limited to a local market. Desperate e-bike owners would be quite willing to mail you their dead batteries from all over the country.

You might look into postal regulations, however. There may be restrictions on mailing batteries.

Because lithium-ion batteries are prone to fire and explosion, you’ll want to be very sure to do everything in a safe manner.

See also: Ebike Sales.

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Mobile Welding

If you want to work as a welder in a shipyard, on a construction site, or in high tech, you’ll need to be certified. However, there’s a wide field for non-certified welders.

One variation is mobile welding. You can set up a truck with an electric and gas welding system, hand and power tools, and do housecalls for all sorts of welding jobs, from fence and gate repair and construction, to minor automotive fabrication as well as commercial applications.

You’ll find that since so few people are equipped or trained in welding, and even fewer who want to be mobile, there’s a large, hungry clientele.

Your author set up a small welding truck with a Hobart electric stick welder and oxy-acetylene set. My little Toyota truck carried a ladder, and a couple hundred pounds of tools such as an angle grinder, a large assortment of Vice-grip clamps, squares and measuring devices, drills and so on.

My specialties developed by themselves. My very first project was to build some engine mounts for a custom promotional vehicle, the Smile Shuttle as shown in the article.

An early project was to repair a stainless steel sink in a restaurant that had developed a leaky seam. I found that welding thin-gauge stainless steel is not easy, it’s something that can be learned. That wasn’t the hard part. I either hand to drag my 50-foot welding cables into the restaurant, generally through a kitchen window, or disconnect the sink, drag it into the parking lot, weld it, then drag it back and and hook it up.

Another of my early jobs was to construct a custom ladder rack for a pickup truck.

Within a year, I had as many custom truck racks and restaurant sinks as I could handle. The construction workers and restaurateurs all contacted each other when they needed my services.

I really liked the custom racks, because each tradesman had specific requirements, such as hooks for cables or hoses, holders for special equipment and so.


Jeff Napier, welding
Yup, that’s me, many years ago!

Of course, you can set up a similar business. Something I didn’t do, but you should, is really work to protect your health. Do not breathe dangerous or heavy metal fumes! I was pretty good about it, and my health is still fine, since I went on to another business after a couple of years, but you really should wear a high quality breathing mask and carry a strong fan or work in ventilated areas.

One thing I did do was to really focus on fire safety. It would be way to easy to do a little job in which a spark from your work starts a grass fire, sawdust fire, sets rags on fire and so on. The fire may be small and unnoticeable for a while, until it isn’t!

So, I always carried literally a few various fire extinguishers. I always checked my environment before I started working. I asked for volunteers to watch the area for smoke or fire, and whenever I felt it was necessary, I either stayed around for a half-hour or more when a job was finished, or made sure someone else kept an eye on things.

Even still, I set my pants on fire one time. Literally! I was fixing some broken cross-members in a ramp truck, one that hauls cars up a ramp with a winch to carry them. There was a lot of grease on the structure under the ramp. Basically, I had no business welding in that rig in the first place. After an hour, having brushed up against the various framework, my pants became coated in grease. At one point, I felt a sort of sweaty warmness along my left thigh. I lifted up my hood to discover flames coming off my pants that I quickly padded out with my gloved left hand. I wasn’t hurt in the slightest, but things could have been worse!

On another occasion, I had hired a helper, something I had done many times. This helper was new, so one of the things I showed him is how welders get into the habit of never just picking something up. I always quickly touch a thing to make sure it is not hot, then I pick it up.

Not 15 minutes later, right in front of the kid, I absent-mindedly picked up a one-by-one inch bit of square tubing I had just welded, leaving some impressive blisters on the palm of my hand.

I also avoided any projects that would cause any worry. I would not repair a broken car frame member. I would not work on safety-critical components. I would not work on structures that carried a lot of weight. I would not work in flammable environments.

General welding is a lot of fun because every job is different.

Another version that costs somewhat more to set up is in-shop welding. You can start your own welding and fabrication shop. You can also start as a mobile welder, then as your income grows, transition into having your own shop.

Personally, I loved the art of gas welding, and did as much of that as I could. Some of the jobs were really fun. For instance, I was once asked to replace the broken off fin at the bottom of an outboard boat motor. The two-inch aluminum fin was entirely missing. Using hollow-core aluminum gas welding rod, I rebuilt the fin, bead by bead, ground it into shape and smooth with a 4-inch angle grinder, charged the guy a couple hundred dollars, and was on the road to the next job.

If you’d like to set up as a mobile welder, make sure you have a lot of practice and are very safety-conscious.

Then you may find this info helpful: General Business Action Pack.

You’ll probably want a website to promote your business and then maybe some digital marketing. If you don’t want to build your own website or do your own marketing, make sure to find someone who has a good reputation. Unfortunately, many in the website business are less than ideal. You may find this article useful in finding a true professional: People Being Cheated in Website Development, SEO and Promotion.

In addition to the usual ways to build business, you may find that you work from time to time along side carpenters, plumbers and others who need welding services. For instance, a plumber who installed rooftop solar water heating systems called me one day to fabricate mounts for his solar panels. The next thing I knew, I was getting calls all the time to do the same thing for him, and also his buddies in similar businesses. Let them know you’re available, and you may quickly get as much work as you can handle.

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Quiet Lawn Care

Is it just me, or does the noise from lawn care equipment seem really bothersome to you also? Many people are bothered by loud lawnmowers, leaf blowers, mulchers and other equipment. Yet they feel the noise is inevitable. It is not!

The latest battery-powered electric lawnmowers can be much quieter. I’m sure one who looks around or is willing to do some of their own mechanical work can come up with much quieter lawn care equipment. Then it is a simple matter to advertise that you’re doing quiet lawn care. You should have a full clientele in no time!

Perhaps your quiet lawn business can grow to the point where you have 800 employees throughout the country or maybe even throughout the world.

You might enjoy this bit of background information: One of my first businesses was quiet lawn care. When I was fourteen years old, my neighbor across the street had a go-kart. I, being a typical kid of the era was green with envy. I wanted some sort of engine-powered ride also. But even then, I though of the go-kart as silly entertainment. I wanted a machine that could do something. So, I asked my father to lend me the money for a riding mower.

He bought me a Toro 500 lawn tractor. I immediately went around the neighborhood and set up weekly lawn care jobs. I was able to pay my dad back half-way through the first summer.

Now, my neighbor’s go-kart was much faster than my Toro, which went 5.4 miles per hour (8.6 kph) in high gear and that bothered me. Plus, it took ages to drive to lawns a few blocks away. I learned that I could replace the pulleys between the engine and the transmission, and managed to make that Toro go 25 mph (40 kph) in high gear, while low gear was still slow enough to properly mow lawns. It was a terribly dangerous thing to do, but I survived.

I found that in my community, whereas no 14-year-old boy could legally drive o go-kart, there was a brilliant legal exception: Farm equipment was legal on the streets without any sort of license or age restriction. So, my little Toro mower was technically a farm tractor as far as I was concerned. I don’t know whether a policeman would have bought that argument, but I was never stopped.

If you’re astute, you’ve already picked up on the part of this story that doesn’t yet fit. You see, my Toro was terribly loud, like all lawn care equipment of the era.

One day, while mowing a lawn, a neighbor beckoned me over. I rode my mower over to her, and shut off the engine so I could hear what she was saying. She complained that my little tractor was way too loud. I had to agree. It was so loud it was even bothering me. Leaving her in high gear with the engine near idle speed to be as quiet as I could, I went home and stuffed the muffler with coarse steel wool. Suddenly the little tractor made 1/10 the amount of noise. I was so pleased!

One problem remained: Every now and then, the steel wool would catch fire, blowing a remarkable shower of sparks out the exhaust pipe. I learned to carry spare steel wool and re-stuff the muffler from time to time.

After two summers, winter came, and I bought a snow plow attachment for the little tractor. I figured I could continue to make money by clearing driveways. However, the tractor was too light-duty to do the job. That’s when I gave up lawn care and moved into another business, photography, which I have described elsewhere.

So, that’s my story, and I’m sticking with it.

For the general business information about how to start and build a quiet lawn-care business, see General Business Action Pack.

People being cheated in website development, SEO and promotion

To promote your business, you’ll probably want a website and some reasonably priced marketing. You’ll have to be careful because there are a lot of bad players in the business: People Being Cheated in Website Development, SEO and Promotion.

See also, Green Lawn Service.

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Green Lawn Service

This title is kind of fun. Of course lawns are green. There are a million people already in the lawn care business, so why is this article here on the website?

I’m using the term ‘green’ in a different sense. I’m not talking about the color. This use of green means ‘organic’ or ‘earth-friendly.’

It turns out that a lot of people care about green services these days. So your new business is super-simple.

Promote yourself as a lawn-care specialist who uses only green, safe, organic products. If you don’t have a good idea already, you can learn on YouTube and elsewhere how to substitute chemical fertilizers, pesticides, dyes and other chemicals for all-natural products.

People will care. They are more likely to hire you rather than any regular lawn-care professional and may pay more as well. You see, they worry about their kids playing on chemical-coated lawns. They worry not only about what their dogs and cats might track in, but also what can happen to their pets with chemical exposure.

So, by doing this business, everyone, even the dogs and cats, win.

It’s not unfathomable to think that whereas you start out as a single person, in time your green lawn business can grow to the point where you have 800 employees throughout the country or maybe even throughout the world.

For the general business information about how to start and build a green lawn-care business, see General Business Action Pack.

People being cheated in website development, SEO and promotion

To promote your business, you’ll probably want a website and some reasonably priced marketing. You’ll want to be careful because there are a lot of bad players in the business: People Being Cheated in Website Development, SEO and Promotion.

See also, Quiet Lawn Care.